CHAPTER 1 INTRODUCTION
1.1. Market Definition
1.2. Executive Summary
1.3. The Scope of the Study
CHAPTER 2 RESEARCH METHODOLOGY
2.1. Secondary Research
2.2. Primary Research
2.3. Analytic Tools and Model
2.4. Economic Indicator
2.4.1. Base Year, Base Currency, Forecasting Period
2.5. Expert Validation
2.6. Study Timeline
CHAPTER 3 MARKET ANALYSIS
3.1. Industry Value Chain Analysis
3.2. Porter's Five Force Analysis
3.2.1. Bargaining Power of Buyers
3.2.2. Bargaining Power of Suppliers
3.2.3. Threats of Substitutes
3.2.4. Threats of New Entrants
3.2.5. Degree of Competition
3.3. PESTLE Analysis
3.3.1. Political
3.3.2. Economical
3.3.3. Social
3.3.4. Technological
3.3.5. Legal
3.3.6. Environmental
3.4. SWOT Analysis
3.4.1. Strengths
3.4.2. Weakness
3.4.3. Opportunities
3.4.4. Threats
3.5. Y-O-Y Analysis
CHAPTER 4 MARKET DYNAMICS
4.1. Market Drivers
4.1.1. Increasing need of competitive differentiation to gain market presence
4.1.2. Technological advancement in mobile technology and applications
4.1.3. Rise in number of cardholders and use of reward points
4.2. Market Restraints & Challenges
4.2.1. Stringent government rules and regulations
4.2.2. Failure to develop successful loyalty programs
4.2.3. Lack of awareness about the benefits of loyalty programs
4.3. Market Opportunities
4.3.1. Growing investments in card loyalty systems technology
4.3.2. Increase in application of big data and machine learning
CHAPTER 5 GLOBAL LOYALTY MANAGEMENT MARKET – BY SOLUTION
5.1. Customer Loyalty
5.2. Employee Retention
5.3. Channel Loyalty
CHAPTER 6 GLOBAL LOYALTY MANAGEMENT MARKET – BY ORGANIZATION SIZE
6.1. SME’s
6.2. Large Enterprises
CHAPTER 7 GLOBAL LOYALTY MANAGEMENT MARKET – BY DEPLOYMENT MODEL
7.1. Cloud
7.2. On-Premise
CHAPTER 8 GLOBAL LOYALTY MANAGEMENT MARKET – BY END-USER
8.1. BFSI
8.2. Automotive
8.3. Manufacturing
8.4. Retail & Consumer Goods
8.5. Media & Entertainment
8.6. Travel & Hospitality
8.7. Others (Education, Aviation, Telecom, and others)
CHAPTER 9 GLOBAL LOYALTY MANAGEMENT MARKET - BY GEOGRAPHY
9.1. Introduction
9.2. North America
9.2.1. U.S.
9.2.2. Canada
9.2.3. Mexico
9.2.4. Costa Rica
9.3. South America
9.3.1. Brazil
9.3.2. Argentina
9.3.3. Chile
9.3.4. Columbia
9.3.5. Others
9.4. Europe
9.4.1. U.K.
9.4.2. Germany
9.4.3. France
9.4.4. Italy
9.4.5. Spain
9.4.6. Russia
9.4.7. Netherlands
9.4.8. Switzerland
9.4.9. Poland
9.4.10. Others
9.5. Asia Pacific
9.5.1. China
9.5.2. Japan
9.5.3. India
9.5.4. South Korea
9.5.5. Australia & New Zealand
9.5.6. Malaysia
9.5.7. Singapore
9.5.8. Others
9.6. Middle East & Africa
9.6.1. UAE
9.6.2. Saudi Arabia
9.6.3. Iran
9.6.4. Iraq
9.6.5. Qatar
9.6.6. South Africa
9.6.7. Algeria
9.6.8. Morocco
9.6.9. Nigeria
9.6.10. Egypt
9.6.11. Others
CHAPTER 10 GLOBAL LOYALTY MANAGEMENT MARKET - COMPANY PROFILES
10.1. Oracle Corporation
10.2. SAP SE
10.3. Comarch SA
10.4. ICF International, Inc.
10.5. TIBCO Software
10.6. Fidelity Information Services
10.7. Lumata Group
10.8. IBM Corporation
10.9. Aimia, Inc.
10.10. Bond Brand Loyalty, Inc.
10.11. MicroStrategy, Inc.
10.12. Brierley+Partners
10.13. Epsilon
10.14. Kobie Marketing
CHAPTER 11 GLOBAL LOYALTY MANAGEMENT MARKET - COMPETITIVE LANDSCAPE
11.1. Market Share Analysis
11.2. Strategies adopted by top companies
11.3. Mergers, Acquisitions, Collaborations & Agreements
CHAPTER 12 MARKET INSIGHTS
12.1. Industry Experts Insights
12.2. Analysts Opinions
12.3. Investment Opportunities
CHAPTER 13 APPENDIX
13.1. List of Tables
13.2. List of Figures
