Envision Report

Published March 7, 2018

Global Managed Services Market – Size, Outlook, Trends and Forecasts (2018 – 2024)

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Manage Service provider will hold on to the responsibilities for the functionality of the IT services and equipment. A regular pay is charged to the respective customer and the service is coming with a service-level agreement (SLA). Adapting to the managed services is a selective way to be up-to-date in technology. Managed services aid in enhancing operations and simultaneously decreasing the organizational expenses. Increase in the growth of complexity in data handling, protecting the data from threats (cybersecurity), information security management, setting up network connection like LAN/WAN is propelling the Managed Service Market.

Global Managed Services Market Report Segments Size & Growth:

Managed Services Market size is projected to reach approximately USD 256.81 Million by the end of 2024 with a CAGR of close to 11.08% from USD 151.75 Million in 2017 during the forecast timeline 2018-2024. The growing connectivity between the businesses and consumers through various platforms further is the main driver in utilizing the IT services efficiently. There is a continuous growth recorded by the Managed Services which includes mobility, cloud computing and big data across various verticals are driving the Managed Services Marketing across the globe. Customers adapting to cloud-based services are already in benefit of lower cost and availability of better services. Managed Service Provider Industry is focusing on the demanding core companies because of the up-to-date learning and implementing the new software as their company tools which are declared to be the crucial sustainable growth and a standardized set of services are provided to these core companies. On the same hand, there are certain challenges faced while maintaining the data in their respective database. Concerns about the data security and privacy of the system have been the main challenge of the IT Services Market. Server downtime and bandwidth limitations are the common challenges faced by the Managed Services side. The future of the IT Managed Services Market is the Internet of Things (IoT) because of its existence in every vertical is being mandatory. Due to the over floating of data many organizations are shifting to the multi-cloud storage systems and have an access to it with any data extraction platform. Digitalization of every possible thing is the rising Managed Services Trend.

Global Managed Services Market Report Segments Share:

On the basis of Service Type, the Managed Services Market is segmented into Data Center Services, Mobility Services, IT Infra-Structure Services, Security Services, Communications and Collaborations Services, among all these service types managed data centers and managed infrastructure is expected to have significant growth over the forecasting period. On the basis of deployment of the data the market is segmented into Cloud-based and On-premises based deployment and among this Cloud-based Deployment have the highest market demand and growth due to the vigorous adoption of the organization to the cloud-based storage of data and retrieving data.

Managed Services Research Services are provided to different verticals such as Media and Entertainment, Banking, Financial Services, and Insurance, Consumer Goods and Retail, Manufacturing, Healthcare and Life Sciences, Education, Telecom and IT, Energy and Utilities, Government and Public, and others. Telecom and IT vertical is expected to contributing the largest share during the forecast period. The Managed Service Market is further segmented on the basis of the organization size like small, medium and large-sized organizations. The Small and Medium-Sized (SME) organizations are the slow adopters to the managed services and the fastest adopters in coming years. SME’s do have these budget constraints, labor costs, and people to manage advanced IT infrastructure which results in the cybersecurity issues.

On the basis of geography, the market is segmented into the Asia Pacific, North America, South America, Middle East and Africa, Europe region, out of which North America is the largest contributor to the managed services. Countries like USA and Canada together are the top countries among which 3/4th of the market share is from the USA regions. There is a big scope for start-ups and SME’s in terms of government regulations and compliance. Due to this flexibility, the enterprises are growing rapidly and have a huge demand for the managed services.

Global Managed Services Market Report Trends:

  •  IBM Launches New Technology Stack to Simplify Development of Microservices on June 22nd, 2017, this micro service provides an end-to-end user experience for developing apps using micro-services for deployment in the cloud or on-premises systems. Aligns developer tools, including Istio and Kubernetes, in one platform to speed deployment
  • On January 17th, 2018 ATOS launched three services to enhance its global FinTech Partner Program. This is the latest Managed Services Trend of ATOS.

Global Managed Services Market Report Research Report:                   

An executive summary condensing the whole report such that essential authority can rapidly twist up doubtlessly acquainted with brief overview and conclusion.

To have complete market analysis, industry value chain analysis, Porter’s Five Force Analysis, PESTLE, SWOT analysis, and Y-o-Y analysis were carried to understand the market more comprehensively.

Global and Regional Diversity is analyzed with the major countries and the unions. Scrutinizing the revenue generation on Year-On-Year

Identifying DROC in the current market and their impact in altering the market dynamics.

Competitive landscape analysis to identify the mergers and acquisitions which will have a comparative financial analysis with major competitors.

Expertise investment opportunities by an analyst to the individual and organization to have a better foothold in the market.

The major market players, such as

  • DXC Technology
  • Unisys
  • Cisco
  • IBM
  • Tata Consultancy Services

Along with these companies, there were many other companies considered/cited in the report while analyzing the Global Managed Services Market. These companies hold substantial share-owning to the nature of the industry whereas rest of the market shares are marginal chunks to regional and local level manufacturers. Other players have considerable presence owing to its robust brand image, geographical reach and strong customer base



Chapter 1 Introduction

1.1 Executive Summary

1.2 Market Definition

1.3 Scope of the Study

Chapter 2 Research Methodology

2.1 Secondary Research

2.2 Primary Research

2.3 Analytic Tools and Model

2.4 Economic Indicator

2.4.1 Base Year, Base Currency, Forecasting Period

2.5 Expert Validation

2.6 Study Timeline

Chapter 3 Market Analysis

3.1 Industry Value Chain Analysis

3.2Porter’s Five Force Analysis

3.2.1 Bargaining Power of Buyers

3.2.2 Bargaining Power of Suppliers

3.2.3 Threats of Substitutes

3.2.4 Threats of New Entrants

3.2.5 Industry Rivalry

3.3 PESTLE Analysis

3.3.1 Political

3.3.2 Economical

3.3.3 Social

3.3.4 Technological

3.3.5 Legal

3.3.6 Environmental

3.4 SWOT Analysis

3.4.1 Strengths

3.4.2 Weakness

3.4.3 Opportunities

3.4.4 Threats

3.5 Y-O-Y Analyses

Chapter 4 Market Dynamics

4.1. Drivers

4.1.1 Conventional Cloud Computing

4.1.2 Increase in need to focus on core demand

4.1.3 The growing connectivity between the businesses and consumers through various platform

4.2 Restraints

4.2.1 Losing control over Data

4.3 Opportunities

4.3.1 IoT being mandatory in any vertical in coming future

4.3.2 Increase in adoption of Multi-Cloud Managed Services

4.3.3 Rising trend towards Digitalization

4.4 Challenges

4.4.1 Data Security and Privacy

4.4.2 Downtime and bandwidth limitations

4.4.3 Challenges in Integration Process

Chapter 5 Global Managed Services Market – By Organization Size

5.1 Small Sized Enterprise

5.2 Medium Sized Enterprise

5.3 Large Size Enterprise

Chapter 6 Global Managed Services Market– By Service Type

6.1 Data Center Services

6.2 Mobility Services

6.3 IT Infrastructure Services

6.4 Security Services

6.5 Communications and Collaborations Services

Chapter 7 Global Managed Services Market– By Deployment

7.1 Cloud-Based Deployment

7.2 On-Premises Deployment

Chapter 8 Global Managed Services Market– By End-User

8.1 Media and Entertainment

8.2 Banking, Financial Services, and Insurance

8.3 Consumer Goods and Retail

8.4 Manufacturing

8.5 Healthcare and Life Sciences

8.6 Education

8.7 Telecom and IT

8.8 Energy and Utilities

8.9 Government and Public

8.10 Others

Chapter 9 Global Managed Services Market- By Geography

9.1 Introduction

9.2 North America

9.2.1 U.S.

9.2.2 Canada

9.2.3 Mexico

9.3 Europe

9.3.1 U.K.

9.3.2 Germany

9.3.3 France

9.3.4 Italy

9.3.5 Spain

9.3.6. Rest of Europe

9.4 APAC

9.4.1 China

9.4.2 Japan

9.4.3 India

9.4.4 South Korea

9.4.5 Australia & New Zealand

9.4.6 Rest of APAC

9.5 South America

9.5.1 Brazil

9.5.2 Argentina

9.5.3 Others

9.6 Middle East & Africa

9.6.1 Middle East

9.6.2 Africa

Chapter 10 Global Managed Services Market- Company Profiles

10.1 Netmagic

10.2 HCL

10.3 Huawei

10.4 ATOS

10.5 Wipro

10.6 Nokia Networks

10.7 DXC Technology

10.8 Unisys

10.9 Cisco

10.10 IBM

10.11 Tata Consultancy Services

10.12 Accenture

10.13 Ericsson

10.14 Dimension Data

10.15 HP

Chapter 11 Global Managed Services Market- Competitive Landscape

11.1. Market Share Analysis

11.2. Strategies Adopted by top companies

11.3. Mergers, Acquisitions, Collaborations & Agreements

Chapter 12 Market Insights

12.1. Industry Experts Insights

12.2. Analysts Opinions

12.3. Investment Opportunities

Chapter 13 Appendix

13.1 List of Tables

13.2 List of Figures


  • Competitive Analysis in marketing and strategic management is an assessment of the strengths and weaknesses of current and potential competitors.
  • Monitoring the external and internal factors which affect the market dynamics with the aid of PESTLE analysis.
  • The Regional and Global Variety is taken care of in the report.
  • Year on Year basis generation of revenue is studied.
  • Porter's Five Forces analyze the intensity of competition in an industry and its profitability level.
  • The overview and the sustainability of the market are analyzed through SWOT.
  • DROC is recognized in the current market scenario and see how its effect on market dynamics.
  • The segment-level analysis in terms of type and technology.
  • The value chain analysis, value that's created and captured by a company is the profit margin.Value
  • Created and Captured – Cost of Creating that Value = Margin
  • An executive summary consists of the whole report and the outcome is been given in the report to have brief knowledge about the report.
  • Basis on the depth of the study we approach using analytical tools
  • Expertise investment opportunities are given after analyzing the market to give the organization and the individual to have perfect knowledge about the market.


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