Unified Communication is a model of delivery service like instant messaging, video conferencing, sharing of data, speech recognition, and real-time communication services such as fax, SMS, and so on. UCaaS is a cloud delivery for enterprise communications which has a variety of communication and services. UCaaS delivers over IP-network as a third party service provider.

South America UCaaS- Unified Communication as a Service in Retail Market Segments Size & Growth:

South America UCaaS- Unified Communication as a Service in the Retail market is accounted for $XX billion in 2017 and expected to grow at a CAGR of XX% to reach $XX billion by 2024 during the forecast period 2018-2024. Major factors that are driving the market growth are by increased adoption of small and medium scale enterprise, flexibility, low cost, growing trends in mobility and BYOD and adoption of cloud-based delivery. However, lack of awareness and security issues hinder the growth of the South America UCaaS- Unified Communication as a Service in the retail market. Exchanging old communication techniques is the major challenge in the UCaaS-unified communication as-a-service in the retail market

South America UCaaS- Unified Communication as a Service in Retail Market Segments Share:

South America UCaaS- unified communication as a service in the retail market is categorised into by component which consists of Internet telephony, unified communications, conferencing, VOIP and applications. Internet telephony is a traditional telephonic service where calls and data sent through the internet than over landlines. Internet telephony has the most significant share due to its automated transmission of voice, video, fax and so on.  Rising demand for VoIP and IP phone in retail industries acts as one of the major driving factors for the growth of UCaaS market. By size, is classified by the small & medium enterprise and large enterprise. Small and medium enterprises are expected to have the most significant share in the market due to the rapid adoption of unified communication networks to improve their business as well as to digitalise it with a better interface.

From Geography, Brazil is dominating the growth of the South America UCaaS- unified communication as a service in the retail market and the increase in North America is mainly attributed because of the technology advancements and demands for unified communication infrastructure. Likewise, Argentina is witnessing the fastest growth during the forecast period, because of technological adoption and investments in telecom services as well as in mobility and BYOD.

South America UCaaS- Unified Communication as a Service in Retail Market Segments Trends:

• In March 2018, 8×8 Inc. has introduced a new platform X series to change the enterprise communication platform for the easy access to critical data.
• In February 2017, Amazon as developed Chime a new cloud-based app to deliver high-quality audio and video experience.
• In March 2017, Alcatel Lucent introduced a hybrid communication design to adopt UCaaS.
• In November 2017, Cisco has launched a next-generation storage network that will automate and helps in managing data.
• In 2018, Google has finally entered into the Unified Communication as a Service in Retail to increase strategy in the UCaaS market.

South America UCaaS- Unified Communication as a Service in Retail Research Report:

An executive summary condensing the whole report such that essential authority can rapidly twist up doubtlessly acquainted with brief overview and conclusion.

To have complete market analysis, industry value chain analysis, Porter’s Five Force Analysis, PESTLE, SWOT analysis, and Y-o-Y analysis were carried to understand the market more comprehensively.

Regional and global diversity is analysed with the major countries and the unions. Scrutinizing the revenue generation on Year-On-Year

Identifying DROC in the current market and their impact in altering the market dynamics.

Competitive landscape analysis to identify the mergers and acquisitions which will have a comparative financial analysis with major competitors.

Expertise investment opportunities by an analyst to the individual and organisation to have a better foothold in the market.

• Voss Solutions
• Verizon Communication
• Computer Science Corporation
• Tieto Oyj
• IBM Corporation
• 8×8, Inc.
• Amazon S.A
• Alcatel-Lucent S.A.

Along with these companies, there were many other companies considered/cited in the report while analysing the UCaaS- unified communication as a service in the retail market. These companies hold substantial share-owning to the nature of the industry whereas rest of the market shares are marginal chunks to regional and local level manufacturers. Other players have considerable presence owing to its robust brand image, geographical reach and strong customer base.